No matter how new or established your salon is, creating a reliable and predictable source of revenue is essential to your long-term success. And there’s always something you can improve or make more efficient so you can keep things running in the black. Advances in artificial intelligence (AI) have made it easier than ever before to automate many of your salon’s processes so you can focus on building your business and improving your bottom line. Here are a few ways to incorporate AI into your processes.
Automate Your Appointment Scheduling
Many smaller salons (and those just starting out) still require customers and clients to call the salon to schedule an appointment. While this is a great way to showcase your customer service skills and create a more personalized experience, it can alienate part of your customer base who doesn’t want to spend time talking to someone on the phone.
AI tools can help you automate your scheduling process and make it possible for your customers to request an appointment online. The tools will integrate those appointment requests with your calendar, so you’ll always know what’s happening on any given day. As an added bonus, this will decrease the amount of time that your front desk specialist is on the phone, making it easier for them to interact with clients already in your salon.
Streamline Your Inventory
Did you know that AI tools can make your inventory process easier and less stressful? They can! These tools track the items you have in your backstock, in use, and on display. Every time you make a sale or enter a product as being in use, the tool tracks how much of each product you have. They can even send reminders when it’s time to stock up on things like
J Beverly Hills shampoos or hair color. Of course, you’ll still want to monitor your inventory in person to make sure nothing is missed, but you’ll just be double-checking the tool’s work, saving you time.
Manage Your Budget
AI tools can quickly analyze your spending and your income, making it easier to manage your budget. The functionality of these tools varies from tool to tool, so be sure to do your research and choose a tool that works for your needs and your long-term goals. If you’re not sure where to start, consider reaching out to your professional network and ask for advice. You can also leverage your stylists’ experiences and ask their advice based on systems they’ve used or worked with in the past.
Improve Your Outreach
Retaining existing customers is the key to building a successful business. But what happens if they don’t schedule an appointment for months at a time? AI tools can send reminder emails and texts to customers who haven’t come in for a while. Often, this will be enough to prompt them to schedule an appointment, thereby increasing your revenue. And don’t worry—your customers can always opt out if they’re no longer interested in receiving reminders or staying in contact with your salon.
Incorporating AI Into Your Processes Can Help Your Business
Incorporating AI into your processes can help you streamline your business, decrease costs, and improve your revenue. But it’s no substitute for offering the highest quality services with the highest quality shampoos, conditioners, treatments, and hair color. Keep your salon stocked up on all the supplies you need to delight your customers. Register for a free account and place your order today.